Refunds depend on when payment is taken

Know where your funds are locked and where unused credit returns.

NumScan’s refund policy mirrors the payment timing of each tool. Some charges are taken up front and final; others are held, settled against results and adjusted accordingly. Read each section to see exactly how your wallet is affected.

Registration checkers and number checks

Payments for registration checkers (such as WhatsApp Number Checker, Facebook, Gmail or Telegram validators) and basic number validity checks are taken up front when the run starts. These payments are final and non-refundable, regardless of the result returned by the checker.

Dialer

Dialer ring-test payments are taken up front before dialling begins. Each number is dialled once via your USB GSM modem, held 3-6 seconds, then cut and sorted into ringing, not ringing, voicemail or needs retry. Because payment is completed before execution, no refunds are provided for any Dialer outcome.

Generate and WhatsApp Reach

Generate and WhatsApp Reach actions place a hold on your wallet when the run starts. Costs settle against the actual output: $1 per 40,000 numbers generated or $1 per 3,000 WhatsApp-reachable numbers found. Any unused held credit is returned to your wallet automatically after the run completes.

Confirmed cryptocurrency deposits

Deposits made with USDT on TRC20, ERC20 or BEP20 are confirmed on-chain and credit the wallet automatically. Once confirmed, these deposits are final and non-refundable.

Clear rules prevent surprises; operate with confidence.